Passion Meets Profession

I built my first computer when I was 13, and I've been hooked ever since. What started as a hobby building PCs for friends has grown into a career helping people and businesses solve their tech challenges.

After graduating from Iowa Central Community College with a degree in Computer Networking Technology, I've worked hands-on with everything from small home networks to enterprise systems supporting hundreds of users. I genuinely enjoy learning about computer hardware and networking, and I bring that enthusiasm to every project.

Whether you're a small business needing reliable IT support or a homeowner frustrated with slow internet, I'm here to help with honest advice and quality work.

CCNA Certified Iowa Central Alumni Enterprise Experience Local & Trusted

Professional Experience

IT Specialist Intern - Key Cooperative (05/2025 - 12/2025)

Worked on large-scale enterprise projects including company-wide ERP software migration, JAMF and Intune MDM implementation, and numerous hardware and software rollouts across Central Iowa locations.

  • Analyzed and updated network documentation for hundreds of devices using Lucidchart
  • Performed advanced troubleshooting in remote and on-site environments
  • Deployed and decommissioned 50+ workstation and IP phone setups
  • Responded to support tickets with urgency alongside IT team members

IT Help Desk Student - SMG (08/2023 - 05/2024)

Provided frontline technical support for students and staff at Iowa Central Community College.

  • Identified and resolved operating system, printer, and network issues
  • Improved system uptime through proactive troubleshooting
  • Assisted with data recovery and system imaging for malfunctioning devices

Education & Certifications

Cisco Certified Network Associate (CCNA)

Earned November 2024 - Industry-recognized certification demonstrating expertise in network fundamentals, security, automation, and troubleshooting.

Associate's Degree in Computer Networking Technology

Iowa Central Community College (08/2023 - 05/2025) - Comprehensive training in networking, systems administration, and IT infrastructure.

Technical Skills

Networking

Cisco IOS, Subnetting, VLANs, IP Services, DHCP, DNS, NAT/PAT, ACLs, VPNs, Dynamic Routing Protocols, Switching Protocols, Port Aggregation, Wireless, Network Documentation, Wireshark

Systems & Tools

Windows & Windows Server, PowerShell, Active Directory & Entra, Linux (Ubuntu/CentOS/Kali), Bash, Python, macOS, Remote Desktop, System Imaging

Security

Multi-Factor Authentication, Endpoint Hardening, Role-Based Access Control, Wazuh, Splunk

Virtualization

VMware vSphere, ESXi, Veeam backup and recovery solutions

Let's Work Together

I'm committed to providing honest, reliable tech support to my local community. Whether you need help with a one-time project or ongoing IT support, I'm here to help.

Get In Touch